Policy · Last updated 20 July 2026
AI Disclaimer
ShipSeer uses AI to generate shipping plans, customs drafts, packing guidance and visuals. This disclaimer explains their limits and your responsibilities.
1. Suggestions, not guarantees
All plans, courier tiers, packing guidance, box recommendations, reels and customs fields are AI-assisted suggestions. They may be incomplete, inaccurate or unsuitable for your specific order. You must review and confirm them before you rely on or act on them.
2. Not a carrier and not payment handling
ShipSeer is planning software. We are not a carrier, freight forwarder or customs broker, and we do not carry, collect or deliver parcels, buy postage, pay carriers or collect payment on your behalf. Courier selection, postage purchase, shipping and any claims are between you and your chosen carrier.
3. Customs and duties disclaimer
- ▪HS code suggestions, CN22/CN23 field drafts, declared-value prompts and duty notes are advisory only.
- ▪They do not constitute customs, tax or legal advice.
- ▪Misclassification, under-declaration or shipping restricted items can cause delays, penalties or seizure — the responsibility is yours.
- ▪Always confirm the correct HS code, declared value and restrictions with your carrier and the destination country before shipping.
4. Prohibited and dangerous goods
Whether an item can be shipped, and how it must be packed and declared, is determined by your carrier and destination rules — not by ShipSeer. Do not rely on the tool to determine the legality or safety of shipping any item. See the Acceptable Use Policy.
5. Generated visuals
Packing visuals, label mockups, stickers and inserts are original illustrative artwork. They are not real shipping labels, do not contain valid postage or tracking, and must not be used to imitate a carrier or forge proof of shipment.
6. No performance or approval guarantee
We do not guarantee delivery times, cost savings, marketplace approval, or that any plan will result in a successful shipment. Outcomes depend on carriers, destinations and factors outside our control.
7. Contact
Questions about these limits: support@crystalbball123.shop · +44 7364811640 · 3 The Stables, Monifieth, Dundee, Scotland, DD5 4GB.